What Type Of Greetings Do You Need?
Answer incoming calls during normal hours with a custom recorded message specific to your business with routing options to particular departments/employees or just give callers the information they need.
Let callers know that your business is closed but their call is still important. Give them emergency options or a commitment to call them back by leaving a voicemail for an employee or department.
Greetings for individual departments can be used to create a consistent tone and voice for the business across all departments. Prevent caller hang-up’s with providing them the assistance and/or call back they need.
Create greetings for specific events and holidays to keep customers excited and connected with your business. Provide holiday promotions or advertisements to build customer loyalty or simply let the caller know your business is closed in observance of a holiday.
When customers are trying to reach a specific person who is unavailable, personal voicemail greetings can be used to make that personal connection or forward their calls to employee’s remote phones and numbers.