Gain Instant Credibility With Your Callers
A company greeting is often the FIRST contact between a caller and your business. Making a great first impression can influence the callers’ decision to do business with you. Having your phone greetings professionally recorded will create consistency and convey the professionalism of your company.
What Type Of Greetings Do You Need?
Business Hours
Answer incoming calls during normal hours with a custom recorded message specific to your business with routing options to particular departments/employees or just give callers the information they need.
After Hours
Let callers know that your business is closed but their call is still important. Give them emergency options or a commitment to call them back by leaving a voicemail for an employee or department.
Departmental Voicemail
Greetings for individual departments can be used to create a consistent tone and voice for the business across all departments. Prevent caller hang-up’s with providing them the assistance and/or call back they need.
Holiday/Special Event
Create greetings for specific events and holidays to keep customers excited and connected with your business. Provide holiday promotions or advertisements to build customer loyalty or simply let the caller know your business is closed in observance of a holiday.
Personal Voicemail
When customers are trying to reach a specific person who is unavailable, personal voicemail greetings can be used to make that personal connection or forward their calls to employee’s remote phones and numbers.