90% of callers hang up within 40 seconds when met with silence while on hold. 34% of those do not call back.
– North American Telecom Study
The Words & Music philosophy was built on the premise that “we can best meet our clients’ goals if we’ve been there ourselves.” Co-founders Grant and Lang have “sat on both sides of the desk.” In other words, they’ve both been in career positions that have carried the responsibility of hiring the creative services they now offer . . . and they’ve taken these services to the next level.
Words & Music’s goal is to produce an effective Advertising On Hold campaign for your business that truly delivers results. And we’re talking about a turnaround time that will have your production written, recorded and up and running as quickly as you need.